PRIVACY POLICY

Lucente Corporation DBA Lucente Landscaping DBA Lucente Nursery

Last Updated: July 21, 2026

This Privacy Policy describes how Lucente Corporation DBA Lucente Landscaping DBA Lucente Nursery (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website at www.LucenteCorp.com, contact us for landscaping services, or otherwise interact with us. Please read this policy carefully. By using our Services, you agree to the practices described below.

1. Information We Collect

Information You Provide Directly

When you contact us for a quote, schedule services, or fill out a form on our website, we may collect:

• Name, phone number, and email address
• Service address and property details
• Billing and payment information
• Text messages, emails, or other communications you send us
• Any other details you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the site
• Referring URLs
• Device type and operating system

We may use cookies or similar technologies to collect this information. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, provide quotes, and deliver landscaping services
• Schedule appointments and follow up on service requests
• Send you service updates, appointment reminders, and invoices
• Send SMS/text messages you have opted in to receive (see Section 5)
• Improve our website and customer experience
• Process payments
• Comply with applicable laws and regulations

3. SMS / Text Message Communications

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.

Opt-In

By providing your mobile phone number and checking the consent box on our website or contact form, you expressly consent to receive SMS/text messages from Lucente Corporation DBA Lucente Landscaping DBA Lucente Nursery. Standard message and data rates may apply.

Message Types

Text messages we send may include:

• Service appointment confirmations and reminders
• Quotes and estimates
• Service completion notifications
• Seasonal service offers and promotions (only if separately opted in)
• Customer service responses

Opt-Out / STOP

You may opt out of SMS communications at any time by replying STOP to any text message we send. After you send STOP, we will confirm your opt-out. You may reply START at any time to re-enroll.

Help

For help or information, reply HELP to any text message or contact us at info@lucentelandscaping.com or 914-337-6111.

No Third-Party Sharing of SMS Data

Your SMS opt-in consent and mobile phone number will never be sold, rented, or shared with any third party for marketing or promotional purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in these limited circumstances:

• Service Providers: We may share information with third-party vendors who help us operate (e.g., payment processors, scheduling software, CRM platforms). These providers are contractually required to protect your data and may not use it for their own marketing.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.
• Business Transfer: In the event of a merger, sale, or acquisition, your information may be transferred to the successor entity.

We do not share, sell, or transfer SMS opt-in data or consent to any third party under any circumstances.

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to protect your own information as well.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law (e.g., tax and accounting records). When information is no longer needed, we securely delete or anonymize it.

7. Children’s Privacy

Our Services are not directed to children under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to know what personal information we have collected about you
• Right to access a copy of your personal information
• Right to correct inaccuracies in your personal information
• Right to request deletion of your personal information
• Right to opt out of the sale of your personal information (we do not sell data)
• Right to opt out of SMS/text message communications at any time (reply STOP)
• Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information in Section 11.

9. Do Not Track

Some browsers send “Do Not Track” signals. Because there is no industry-wide standard for these signals, we do not currently respond to them. If that changes, we will update this policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If we make material changes, we will notify you by posting a notice on our website or by sending you a direct communication. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Lucente Corporation DBA Lucente Landscaping DBA Lucente Nursery 1 Askins Place, New Rochelle, NY 10801 Email: info@lucentelandscaping.com Phone: 914-337-6111 Website: www.LucenteCorp.com

© 2026 Lucente Corporation DBA Lucente Landscaping DBA Lucente Nursery. All rights reserved.